COVE hooks

If a product you have received is faulty, Orïelle will happily replace the item for you.  

EARRINGS cannot be exchanged or returned due to health reasons.

If you have a change of heart on a product that has not been worn or damaged within 30 days of purchase, you may send it back and either exchange or receive a shop credit.

As Orïelle is sustainably made to order please give us 2-3 days to ship your item.  Once shipped you will receive an Australian Post tracking number. 

All shipments from Orïelle will be sent with tracking and need a signature.

18ct gold-filled is a high quality, durable material made by bonding a thick layer of 18ct gold to a base metal core (brass/stainless steel).  It contains 100 times more gold than gold-plated jewellery, making it far more resistant to tarnish, wear, and fading.  Gold-Filled pieces can last for years, even with daily wear, and are a great alternative to solid gold at a far more affordable price.

Due to the nature of the materials used at Orïelle, such as semi-precious gemstones and a range of genuine fresh water pearls – variations in colour, shape and texture may occur.  These are natural imperfections and variations which comes with the beauty of using one of kind stones.  Each is unique, just as you are. 

All Orïelle jewellery is hand crafted from high quality materials and designed for everyday wear.  To sustain longevity of years, I do recommend avoiding contact with harsh chemicals including some pool chlorines as this can lesson your jewellery’s lifespan.  After exercise, ocean activity and contact with lotions etc I recommend a good rinse and dry.  Included in your purchase is a cleaning cloth to bring your pieces back to their original state.